Privacy Policy

Privacy Policy

The current Personal Data Privacy Policy (hereinafter - the Privacy Policy) applies to all information that the tavinchi.com online store can obtain about the User when using the tavinchi.com website.

1. DEFINITION OF THE TERM

1.1 The following terms are used in the current Privacy Policy:

1.1.1. "Site Administration (hereinafter - Site Administration)" - authorized site management employees acting on behalf of the tavinchi.com online store, who organize and process personal data, as well as determine the purposes of personal data processing. , composition of personal data to be processed, actions or operations carried out with personal data.

1.1.2. "Personal data" - any information relating directly or indirectly to an identified or identifiable natural person (subject of personal data).

1.1.3. Processing of personal data - any action (operation) or set of actions (operations) carried out with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, changing) , extraction, implementation, transfer (distribution, provision, access), depersonalization, blocking, deletion, liquidation of personal data.

1.1.4. Confidentiality of personal data is a mandatory requirement for the Administrator or another person who has access to personal data, to prevent their distribution without the consent of the subject of personal data or the presence of another legal basis.

1.1.5. "Tavinchi.com Online Store Site User" is a person who has access to the Site via the Internet and uses the Online Store Site.

1.1.6. A "cookie" is a small piece of data sent by a web server and stored on the user's computer, which a web client or web browser sends to the web server in an HTTP request each time it tries to open a page on the corresponding website.

1.1.7. An IP address is a unique network address of a node in a computer network built on the IP protocol.

2. GENERAL PROVISIONS

2.1. The User's use of the Online Store means agreement with this Privacy Policy and the terms of processing the User's personal data.

2.2. In case of disagreement with the terms of confidentiality, the User must stop using the website of the online store.

2.3. The privacy policy applies only to the website of the online store tavinchi.com. The online store does not control and is not responsible for third-party sites that the user can access through the links available on the online store website.

2.4. The site administration does not verify the authenticity of personal data provided by the User of the online store site.

3. SCOPE OF THE PRIVACY POLICY

3.1. This Privacy Policy establishes the obligations of the site administration regarding non-disclosure and ensuring the privacy protection regime of personal data, which the user provides at the request of the site administration when registering on the website of the online store or when placing an order for the purchase of goods.

3.2. Personal data allowed for processing under this Privacy Policy is provided by the User by filling out the registration form on the website www.tavinchi.com.

3.2.1. Name of the User;

3.2.2. User's contact phone number;

3.2.3. email address (e-mail);

3.2.4. address of delivery of the Goods;

3.3. The online store protects data that is automatically transmitted when viewing advertising blocks and when visiting pages on which a system statistical script ("pixel") is installed:

IP addresses;

information from cookie files;

information about the browser (or other application that has access to display advertising);

access time;

the address of the page on which the advertising block is placed;

referrer (address of the previous page).

3.3.1. Disabling cookies may prevent access to parts of the online store site that require authorization.

3.3.2. The online store collects statistics about the IP addresses of visitors. This information is used to identify and resolve technical issues to monitor the legality of financial payments.

3.4. Any other personal information not specified above (purchase history, used browsers and operating systems, etc.) is subject to safe storage and non-distribution, except for the cases provided for in paragraphs 5.2. and 5.3. real Privacy Policy.

4. PURPOSES OF COLLECTION OF PERSONAL USER INFORMATION

4.1. The User's personal data - the site administration can use for the following purposes:

4.1.1. User identification for placing an order and (or) concluding a contract of purchase and sale of goods remotely with the online store tavinchi.com.

4.1.2. Providing the User with access to personalized resources of the Online Store Site.

4.1.3. Establishing feedback with the User, including sending messages and requests regarding the User's use.

4.1.4. Determining the location of the User to ensure security and prevent fraud.

4.1.5. Confirmation of the authenticity and completeness of the personal data provided by the User.

4.1.6. Creating an account to make purchases, if the User has given consent to create an account.

4.1.7. Notification of the User of the Online Store website about the status of the Order.

4.1.8. Processing and receipt of payments, confirmation of taxes or tax benefits by the User.

4.1.9. The User will receive effective customer and technical support if problems arise while using the Online Store Site.

4.1.10. Provision to the User, upon his consent, of product updates, special offers, price information, new newsletters and other information on behalf of the Online Store or on behalf of the Online Store's partners.

4.1.11. Carrying out advertising activities with the consent of the User.

4.1.12. Providing the User with access to the sites or services of Internet store partners in order to obtain goods, updates and services.

5. METHODS AND TERMS OF PERSONAL INFORMATION PROCESSING

5.1. The processing of the User's personal data is carried out without a time limit in any legal way, including in personal data information systems with the use of automation tools or without the use of such tools.

5.2. The site administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations, telecommunications operators, exclusively for the purpose of fulfilling the User's order placed on the tavinchi.com website, including the delivery of goods. .

5.3. The User's personal data may be transferred to authorized bodies exclusively on the grounds and in the manner established by the legislation of Ukraine.

5.4. In case of loss or disclosure of personal data, the site administration informs the User about the loss or disclosure of personal data.

5.5. The site administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, alteration, blocking, copying, distribution, as well as other illegal actions by third parties.

5.6. The site administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of the User's personal data.

6. OBLIGATIONS OF THE PARTIES

6.1. The user is obliged to:

6.1.1. Will provide information about personal data necessary for using the tavinchi.com online store website.

6.1.2. Update and supplement the provided information about personal data in case of changes to this information.

6.2. The site administration is obliged to:

6.2.1. Use the received information exclusively for the purposes specified in Clause 4 of this Privacy Policy.

6.2.2. Make sure that confidential information is kept confidential, not disclosed without the prior written permission of the User, and also not sold, exchanged, published or disclosed in any other possible way of the transferred personal data of the User, with the exception of paragraphs 5.2. and 5.3. real Privacy Policy.

6.2.3. Take precautions to protect the confidentiality of the User's personal data in accordance with the procedure normally used to protect this type of information in existing business operations.

6.2.4. Block personal data relating to the relevant User from the moment of application or application by the User or his legal representative or authorized body for the protection of the rights of personal data subjects for the period of verification, in case of detection of unreliable personal data. data or illegal actions.

7. REPORTING OF THE PARTIES

7.1. The administration of the site, which has not fulfilled its obligations, is responsible for damages caused to the User in connection with the improper use of personal data, in accordance with the legislation of Ukraine, except for the cases provided for in paragraph 5.2., 5.3. and 7.2. real Privacy Policy.

7.2. In case of loss or disclosure of confidential information, the site administration is not responsible if this confidential information:

7.2.1. Became public domain until lost or disclosed.

7.2.2. It was received from a third party before it was received by the Site Administration.

7.2.3. It was published with the consent of the User.

8. RESOLUTION OF DISPUTES

8.1. Before filing a lawsuit in court regarding disputes arising from the relationship of the Site User, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).

8.2. The recipient of the claim shall notify the applicant of the results of the claim review within 30 calendar days from the date of receipt of the claim.

8.3. In case of failure to reach an agreement, the dispute shall be referred to a judicial authority in accordance with the current legislation of Ukraine.

8.4. The current legislation of Ukraine applies to this privacy policy and the relationship between the User and the site administration.

9. ADDITIONAL MINDS

9.1. The site administration has the right to make changes to this Privacy Policy without the User's consent.

9.2. The new Privacy Policy enters into force from the moment of its posting on the website of the online store, unless otherwise provided by the new version of the Privacy Policy.

9.3. The privacy policy must be reported in the "CONTACTS" section.

9.4. The current Privacy Policy is located at "tavinchi.com/privacy".


Please read our privacy notice carefully to get a clear understanding of how we collect, use, protect or otherwise process your Personal Data.

We may change this privacy policy at any time by updating this page. You should check this page from time to time to ensure that you agree with any changes.


Your rights

When you use our website and submit personal data to us, you may have certain rights under the General Data Protection Regulation and other laws. Depending on the legal basis for processing your personal data, you may have some or all of the following rights:


  • The right to receive information
  • You have the right to receive information about the personal data we collect from you and how we process it.
  • Right of access
  • You have the right to receive confirmation that your personal data is being processed and you have the right to access your personal data.
  • Right to rectification
  • You have the right to correct your personal data if it is inaccurate or incomplete.
  • You have the right to request the deletion of your personal data if we do not have compelling reasons for continuing to process them.
  • The right to restriction of processing
  • You have the right to "block" or restrict the processing of your personal data. When your personal data is restricted, we are allowed to store your data but not process it further.
  • You have the right to request and receive your personal data that you have provided to us and to use it for your own purposes. We will provide you with your details within 30 days of your request. To request your personal data, please contact us using the information provided at the top of this privacy notice.

Our Email Policy

You can always opt out of receiving further electronic correspondence from us. We will not sell, rent or trade your email address to any unaffiliated third party without your permission, except in the sale or transfer of our business.

How do we protect your information?

Your personal information is stored on secure servers and networks and is accessible only to a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all confidential / credit information you provide is encrypted using Secure Socket Layer, also known as SSL technology.


If you have any questions about privacy and policies, please contact us by email.

You have the right to request the deletion of your personal data.

To submit a request for data deletion, write to e-mail, after receiving the letter, your data will be deleted

Our mail: ecommerce@tavinchi.com